Sometimes the smallest things can make the biggest difference. Although mobile phones are more and more being used as the default business phone for businesses, landlines are still used when the person is in the office; they not only provide more reliable service but provide access to more services than most phones. However, business phone handsets usually default to being little more than uncomfortable pieces of plastic; the best handsets usually do not come with the phone. It is always advised to at least look into getting something a little different.
A good option to look into is a hands-free handset. It not only frees your hands, but it also allows you to sit straighter; you are not having to crook your neck in order to hold the phone so that you can do other things. This means that you can look things up on the computer while talking to a customer, such as order information, current problem tickets, and even preferred products. You can also look through received orders or other mail while on the phone with a customer or s supplier. Having a hands-free handset can definitely limit neck pain, making it worth looking into.
The handset should have a keypad on it. It may sound redundant, but the smaller keypad can make calling easier for those that like to stand and work, as well as for those that need to navigate a phone maze. It can also make it easier to see who is calling, for those systems with caller identification as the number pops up on a screen that can be shifted to wear it can be seen better. With the right handset, commonly called numbers and number combinations can even be entered into the handset and easily recalled, as well as a record of which numbers have been called. A simple option, but not readily with a lot of phones.
Ultimately, when it comes to business phone handsets a little research can be a great thing. It can help to know which options are readily available, and a careful consideration of those options can leave you with the best possible handset for your business. It is not enough to merely have replacement handsets available; any handsets you buy for your business should provide some sort of advantage to those using them, even if it is merely to make it more comfortable to make a call. Do your research an you may just find something that works for your business far better than that default piece of plastic that comes with the phone.